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Patient Safety and Quality in Phlebotomy

Patient Safety and Quality in Phlebotomy

Release Date: Nov 2018




Vivian F. Christian, MS, MT(ASCP)

Manager of Phlebotomy, Grady Memorial Hospital, Atlanta, GA; Instructor, Atlanta Technical College, Atlanta, GA






Patient safety and sample integrity in phlebotomy are equally as important as venipuncture and specimen collection. We are so often challenged in “getting” the specimen that we may lose focus on caring for our patients and the samples we successfully obtained. This webcast reintroduces us to the goal of being “patient-centered” competent professionals. Topics discussed will include:


·       Responding appropriately to adverse patient reactions during phlebotomy (patients fainting or reaching for their cell phones during the venipuncture)

·       Caring for patients with special needs (medical and physical challenges as well as fear of needles)

·       Sample integrity

·       Infection prevention

·       Patient care and communication

·       Reviewing The Joint Commission National Patient Safety Goals 2017 for the Clinical Laboratory



After attending this session, participants will be able to:


  • Properly identify, access, educate and monitor patients prior to and throughout the specimen collection process.
  • Recognize the importance of following quality assurance guidelines and understanding legal implications for failing to do so.
  • Understand how infections are spread and describe the standard and transmission-based precautions to prevent the spread of infection. 


Who should attend? Phlebotomists, Students
  • List Price: $45.00
  • Member Price: $35.00
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Patient Safety and Quality in Phlebotomy
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